OUR CULTURE

We are committed to building and maintaining a company culture that promotes connection, enriches the lives of our team, and enhances the success of our clients.
We’ve found that having a team with different life experiences and backgrounds introduces new perspectives and fresh approaches to an ever-evolving industry. Our unique backgrounds and years of experience provide for an enriching company culture that allows us to better serve our clients. Our team prides itself on providing an exceptional escrow experience through innovation, excellence, and integrity.

WHAT MAKES IEI DIFFERENT

Innovative Escrow’s progressive approach to technology and the resources it provides is unparalleled in the industry, allowing our team to focus our energies on efficiently serving the needs of our clients by providing a high level of customer service and being extremely accessible to clients.
We know that teamwork within our organization, with our clients, and with their agents, attorneys, and accountants is fundamental to a transaction’s success. Being client-centric, we operate on a foundation built on the highest ethical and professional standards and strive to exceed our clients’ expectations. At Innovative Escrow, your success is our success.
Image

MEET STEPHANIE

Stephanie’s career in the escrow industry began in 1998 as an Escrow Assistant, where she quickly rose up through the ranks, becoming an Escrow Officer. Today she makes her escrow home with Innovative Escrow in Valencia as the founder, Senior Escrow Officer, and a Bulk Sale & ABC License Specialist.

Stephanie has committed herself to becoming an experienced Escrow Officer who is known for her meticulous attention to detail and professional courtesy. Stephanie takes great pride in the role she plays in each escrow she handles.

Outside of the office, Stephanie can often be found enjoying family time with her husband and three stepchildren, which often includes bleeding blue at Chavez Ravine cheering on the Dodgers, camping with her extended family throughout California, and attending the shows of her favorite comedians and music artists.

Image

MEET STEPHANIE

Stephanie’s career in the escrow industry began in 1998 as an Escrow Assistant, where she quickly rose up through the ranks, becoming an Escrow Officer. Today she makes her escrow home with Innovative Escrow in Valencia as the founder, Senior Escrow Officer, and a Bulk Sale & ABC License Specialist.

Stephanie has committed herself to becoming an experienced Escrow Officer who is known for her meticulous attention to detail and professional courtesy. Stephanie takes great pride in the role she plays in each escrow she handles.

Outside of the office, Stephanie can often be found enjoying family time with her husband and three stepchildren, which often includes bleeding blue at Chavez Ravine cheering on the Dodgers, camping with her extended family throughout California, and attending the shows of her favorite comedians and music artists.

Image

MEET JANEEN

Janeen graduated in 2016 from the University of California, Irvine, with a bachelor’s degree in Criminology, Law and Society. During her studies, Janeen studied abroad, where she got the opportunity to explore multiple European countries. This is when she found her passion for traveling, and since then has continued her travel adventures, visiting Mexico, Thailand, Hawaii, and more. When she is not traveling, you will find Janeen here at Innovative Escrow, Inc., where her highest priority is providing clients with efficient processing and working towards making the escrow process smoother for every client. Janeen’s attention to detail and dedication to growth makes her a valuable commodity to the IEI team.
Image

MEET JANEEN

Janeen graduated in 2016 from the University of California, Irvine, with a bachelor’s degree in Criminology, Law and Society. During her studies, Janeen studied abroad, where she got the opportunity to explore multiple European countries. This is when she found her passion for traveling, and since then has continued her travel adventures, visiting Mexico, Thailand, Hawaii, and more. When she is not traveling, you will find Janeen here at Innovative Escrow, Inc., where her highest priority is providing clients with efficient processing and working towards making the escrow process smoother for every client. Janeen’s attention to detail and dedication to growth makes her a valuable commodity to the IEI team.
Image

MEET BUDDY

Buddy is our resident CCO (“Chief Cuddling Officer”). Buddy is a rescue Stephanie took in at seven years young. Although he is a rescue, we often find ourselves asking who rescued who. When Buddy is not in the office offering up kisses, he can be found at home chasing squirrels and napping the day away. He lives a “ruff” life indeed.
Image

MEET BUDDY

Buddy is our resident CCO (“Chief Cuddling Officer”). Buddy is a rescue Stephanie took in at seven years young. Although he is a rescue, we often find ourselves asking who rescued who. When Buddy is not in the office offering up kisses, he can be found at home chasing squirrels and napping the day away. He lives a “ruff” life indeed.

REMEMBERING JACKIE

Stephanie came into the industry under her mother, Jackie, who owned and operated Business Title Escrow. When asked about the secret to her mother’s success, Stephanie said, “You take her scrapper determination and independence, and factor in her charm, intellect, and steadfast work ethic, and there you have the recipe for mom’s success in business. Without a college degree, mom went from answering phones at an escrow company to becoming the owner of her own escrow company, Business Title Escrow. At 19, I too followed in mom’s footsteps and started answering phones at Business Title. Mom used to say she couldn’t be home with me when I was a little girl, so she decided to take me to work with her when I became an adult. I was so fortunate to witness firsthand and learn from this brilliant woman in her field. Right up to the day she retired, Mom only advertised in the yellow pages. Mom’s entire book of business was built on referrals and repeat business. She had tremendous professional success because of the name she made for herself within the industry. I’ve been working in escrow for over 25 years now. Not a week goes by where someone doesn’t ask about mom and reminisce about how much they enjoyed working with her.”
  • Jackie 1 - About Us
  • jackie 2 - About Us
  • Jackie 3 - About Us

REMEMBERING JACKIE

Stephanie came into the industry under her mother, Jackie, who owned and operated Business Title Escrow. When asked about the secret to her mother’s success, Stephanie said, “You take her scrapper determination and independence, and factor in her charm, intellect, and steadfast work ethic, and there you have the recipe for mom’s success in business. Without a college degree, mom went from answering phones at an escrow company to becoming the owner of her own escrow company, Business Title Escrow. At 19, I too followed in mom’s footsteps and started answering phones at Business Title. Mom used to say she couldn’t be home with me when I was a little girl, so she decided to take me to work with her when I became an adult. I was so fortunate to witness firsthand and learn from this brilliant woman in her field. Right up to the day she retired, Mom only advertised in the yellow pages. Mom’s entire book of business was built on referrals and repeat business. She had tremendous professional success because of the name she made for herself within the industry. I’ve been working in escrow for over 25 years now. Not a week goes by where someone doesn’t ask about mom and reminisce about how much they enjoyed working with her.”
  • Jackie 1 - About Us
  • jackie 2 - About Us
  • Jackie 3 - About Us